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Providing a good customer experience for JAM Card Users

In this course

Learners will discover: 

​

  1. What is a JAM card and where did it come from? 

  2. Who might use a JAM Card? 

  3. How to respond effectively to a JAM Card? 

 
Learners will complete a Quiz at the end of the module to assess their learning and understanding of the JAM Card. 

How will you benefit

Learners will discover: 

​

  1. What is a JAM card and where did it come from? 

  2. Who might use a JAM Card? 

  3. How to respond effectively to a JAM Card? 

 
Learners will complete a Quiz at the end of the module to assess their learning and understanding of the JAM Card. 

John McCann

JAM Card expert: John has been part of the team since 2010 can bring so much to the learning experience within the platform...

Watch the learning videos 1 to 4 before taking the challenge

Learning video 4: you and your customers
00:03
Learning video 4: you and your customers
Learning video 1: Customer care is all about caring
00:04
Learning video 1: Customer care is all about caring
Learning video 2: How to look after your customers
00:04
Learning video 2: How to look after your customers
Learning video 3: Customers and your business
00:04
Learning video 3: Customers and your business

Are you ready to take the JAM Card challenge?

Have you watched the video content?

The challenge will take you aprox 20 minutes to complete and you will receive you score by email

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