Providing a good customer experience for JAM Card Users

In this course

Learners will discover:

What is a JAM card and where did it come from?
Who might use a JAM Card?
How to respond effectively to a JAM Card?

Learners will complete a Quiz at the end of the module to assess their learning and understanding of the JAM Card.

How will you benefit

Learners will discover:

What is a JAM card and where did it come from?
Who might use a JAM Card?
How to respond effectively to a JAM Card?

Learners will complete a Quiz at the end of the module to assess their learning and understanding of the JAM Card.

John McCann

JAM Card expert: John has been part of the team since 2010 can bring so much to the learning experience within the platform...

Resources to help you grow

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Adjust the font, size or scale to customize the style.
Change the text to include your own content.
Adjust the font, size or scale to customize the style.
Change the text to include your own content.
Adjust the font, size or scale to customize the style

Understand web accessibility

Hi, my name is Henry, and I'm a learning your trainer today. For much of my career I've developed and written courses to improve inclusion, diversity and equal access to education.

One of our most basic objectives here at JAM Card is to positively help you understand the needs of people with hidden disabilities.

You can follow along and learn as you go and maybe take somes notes to help you when you take the JAM Card Challenge.

Start learning by watching the following videos

Start Learning

Understanding accessibility (05:18)

Are you ready to take the JAM Card challenge?

Have you watched the video content?

The challenge will take you aprox 20 minutes to complete and you will receive you score by email

Take the Challenge

Tel: 028 9043 6400

hello@jamcard.org