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All you need to know:

First steps to becoming JAM Card Friendly

Providing a good customer experience for JAM Card Users

The first step in your journey is to complete our e-learning training. We a have designed an online learning system to help your employees be trained xxxxxxxxxxxxxx

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Course details

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Duration: 1 hour

Support notes

learning video

Device friendly

Certificate

1. What you will learn

  • Learn why JAM Card is an important communication device

  • Find out what a  communication barrier is 

  • Learn how to deliver an excellent service to customers with hidden disabilities

  • Learn how to support a colleague with hidden disability

  • ​Learn how respond to a person with a JAM Card 

  • Understanding barriers faced by JAM Card users and harder remove them

  • Discover attitudes, assumptions and misconceptions

  • Learn why its important to become a more inclusive 

  • Understand the impact of your work environment on people with hidden disabilities from sensory, support to physical space

2. What's included

  • ​Notes and useful tips to help you understand hidden disability

  • A series of learning videos

  • The JAM Card Challenge to test your knowledge

  • Coarse certificate once the challenge has met a score of 70% and above

  • We can provide a SCROM file for those businesses who want to add JAM Card to their in-house learning management system. Terms apply

  • Reach the 70% threshold on completion and pass rate and receive a JAM Card Friendly Badge 

  • Access to marketing assets

  • Access to promotional materials

  • Move forward to stage 2 in disability awareness training for you business

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3. Managing data

  • Dashboard for the e-learning platform

  • Create and manage your account with secure log-in

  • Corporate accounts and add sub accounts for multiple business locations 

  • Manage your employees progress

  • See complete rates

  • See pass rates

  • Download data to CSV

  • We can provide a SCROM file for those businesses who want to add JAM Card to their in-house learning management system. Terms apply.

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